Terms and Conditions

Effective Date: November 26, 2025

1. Acceptance of Terms

Welcome to Soffi. By accessing or using our website, services, or products (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and Soffi ("Company," "we," "our," or "us"). We reserve the right to modify these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.

2. Description of Services

Soffi provides AI-native product development tools and services designed to streamline and enhance the software development process. Our Services may include but are not limited to:

  • Access to our platform and software tools
  • Technical support and documentation
  • Updates and new features
  • Educational content and resources

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.

3. User Accounts and Registration

To access certain features of our Services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or violates these Terms.

4. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Transmit any harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the Services or servers
  • Use automated systems (bots, scrapers) without our express permission
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Use the Services for any competitive or commercial purposes without authorization
  • Impersonate any person or entity or misrepresent your affiliation

5. Intellectual Property Rights

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, software, and design, are owned by Soffi or our licensors and are protected by United States and international right, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your personal or internal business purposes. This license does not include:

  • Resale or commercial use of the Services or content
  • Collection or use of product listings or descriptions
  • Making derivative works of the Services
  • Downloading or copying of account information

6. User Content

Our Services may allow you to submit, upload, or otherwise make available content, including but not limited to code, text, data, and files ("User Content"). You retain ownership of your User Content, but by submitting it, you grant us:

  • A worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content as necessary to provide the Services
  • The right to use anonymized and aggregated data derived from your User Content for analytical and improvement purposes

You represent and warrant that:

  • You own or have the necessary rights to your User Content
  • Your User Content does not violate any third-party rights
  • Your User Content complies with these Terms and applicable laws

7. Email Communications and Marketing

By providing your email address, you consent to receive:

  • Transactional emails related to your account and use of Services
  • Marketing and promotional communications (you may opt out at any time)
  • Service updates and announcements
  • Newsletters and educational content

You can unsubscribe from marketing emails by clicking the unsubscribe link in any email or contacting us at info@soffi.ai. Please note that you cannot opt out of receiving transactional or administrative messages related to your account.

8. Payment and Billing

If you purchase any paid Services, you agree to:

  • Provide accurate and complete billing information
  • Pay all fees and charges according to the pricing and payment terms in effect
  • Authorize us to charge your payment method for all applicable fees

All fees are non-refundable unless otherwise stated. We reserve the right to change our pricing at any time with reasonable notice.

9. Privacy and Data Protection

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in the Privacy Policy.

10. Disclaimers and Limitation of Liability

Disclaimer of Warranties: THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Services will be uninterrupted, secure, or error-free
  • The results obtained from using the Services will be accurate or reliable
  • Any defects will be corrected

Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SOFFI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

Our total liability for any claims arising from or related to these Terms or the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless Soffi and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Services, your User Content, or your violation of these Terms.

12. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without cause or notice, for any reason including:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • At your request

Upon termination, your right to use the Services will immediately cease. Provisions that by their nature should survive termination will survive, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Services shall be resolved through:

  • Good faith negotiation between the parties
  • If negotiation fails, binding arbitration in accordance with the American Arbitration Association rules
  • Arbitration shall take place in [Your City, State]

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

14. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Soffi regarding the Services.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

15. Contact Information

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

Email: info@soffi.ai
Website: soffi.ai

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Effective Date" at the top of this page. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.